How can we help?
18 articles covering everything from your first proposal to migrating an existing Terms of Business. Looking for live help? Click the chat bubble bottom-right.
Getting started
What RateCalc.io does (and who it is for)
A one-page overview of the platform, the audience, and how it differs from a calculator built in Excel.
Sending your first rate proposal
Five steps from a blank agency to a sent proposal. Roughly 15 minutes with screenshots.
How sector buckets work
Each sector you operate in lives as a self-contained bucket with its own shifts, roles, on-costs and Terms of Business.
Pricing & trial
Pricing: every plan in one place
Starter through Agency for temp, Perm for permanent-only, and the perm add-on. Monthly and annual pricing.
How the 7-day free trial works
What you get, what we charge, and how to cancel before day 8.
Changing or cancelling your plan
Upgrades, downgrades, cancellation, and what happens to your data afterwards.
The calculator
On-cost calculation for UK recruitment agencies (holiday, NI, pension, levy)
Holiday, NI, pension, levy, finance: what each one is, where you change the default, and how the live cost breakdown shows the maths.
Recruitment agency margin calculator: percent, fixed and custom modes
Three ways to apply margin to a proposal and when each makes sense.
NHSP framework rate caps + Crown Commercial caps for healthcare agencies
How to set up rate caps per framework so the builder warns before a capped quote goes out.
Proposals
Terms of Business
Upload your own recruitment Terms of Business (.docx → editable clauses)
Drop a .docx in and we parse it into editable clauses you can re-order, re-word and re-use per sector.
E-signature for recruitment Terms of Business (UK, legally binding under eIDAS)
Signature, IP address, timestamp, document version: captured as evidence on every signed ToB.
Perm vs temp Terms of Business: when to use each (UK recruitment)
Two separate flows, two separate documents, two different clause sets.